Frequently asked questions

  • No Refunds for Any Reason

    We understand that circumstances may arise that lead to reconsideration of your plans. However, please be advised that we do not offer refunds under any circumstances. This policy ensures consistency and fairness for all our customers.

  • In the rare event that we must cancel or reschedule an event for any reason, rest assured that your payment will not go to waste. Instead, it will be promptly credited to a different upcoming event of your choice. We are committed to ensuring that you receive the full value of your investment with us.

  • The invoice due date is a guide for when to pay but only paid invoices assure spots.

    Please message though Instagram if adjustments need to be made for payments.

  • We like to give accurate set up directions including weather, load-in times and parking. We look to send info the day before events.

Foot Traffic and Sales Disclaimer

The Texas Market and its affiliates do not guarantee any specific levels of foot traffic, engagement, transactions, or sales to any vendors or participants attending our events. While we strive to create vibrant and successful gatherings, the nature of attendance and purchasing behavior is subject to various external factors beyond our control.

Our role is to facilitate an environment conducive to networking, engagement, and commerce. However, we cannot guarantee the volume of attendees or attendees’ purchasing decisions. Factors such as weather, market conditions, or any number of circumstances may influence attendance and sales.

We encourage vendors and participants to consider these uncertainties while participating in our events. We are committed to supporting all attendees by providing a platform for interaction, promotion, and exposure within our events' scope and capacity.

By participating in our events, vendors and participants acknowledge and accept this disclaimer regarding foot traffic, engagements, transactions, and sales.